Customer Support

 

24/7 Web Hosting Support

We are available 24×7 to answer your enquiries and to offer prompt help whenever you need it. You can contact us via phone, the live chat facility for any pre-sale or general enquiries, via the email form on the contact page, or through the web hosting Control Panel-integrated ticketing system, for any technical problems. Do not hesitate to get in touch with us at any time.

Web Hosting Sales Lines:
US Toll Free: +1-866-841-6141
INT LINE: +1-773-305-5641
UK LINE : +44-12-2580-8659
AU LINE : +61-2-6108-4354

Sales Lines Working Hours:
Monday to Friday:
10.00 AM – 12.00 AM GMT/UK
05.00 AM – 07.00 PM EST/USA
06.00 PM – 08:00 AM EST/AU

Live Chat Working hours:
Monday to Sunday:
09.00 AM – 02.00 AM GMT/UK
04.00 AM – 11.00 PM EST/US
06.00 PM – 08.00 AM EST/AU

General Customer Support

For general website, creative services and for SEO or internet marketing support feel free to contact us during office hours Monday to Friday 9am to 6pm GMT and Sat 10am to 2pm GMT @ 0843 886 0920.

Check Your Server Status

To check the status of your server if you think there is a problem, please go to: www.properstatus.com